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This is the EncodeGarage Privacy Policy. It discusses how we will collect, use, maintain, and disclose the information that we will collect from our website visitors and customers. Our privacy policy is part of our contracts. It is incorporated into our TOS and any other agreement we have with users. What type of information is collected by EncodeGarage? When a visitor visits our website, our web server gathers basic user information about you, such as your ISP’s domain, the time you accessed our Web site, and the pages from within our Web site that you visit. This information is not personally identifiable except as required to prevent system fraud or abuse. When a customer orders our service, we collect the following data:
  • Contact information such as mailing address, phone number, and fax number are standard.
  • Email addresses are examples of Internet contact information.
  • Payment details.
  • Information about the user’s computer system, such as web browser type, IP address, and operating system.
  • Non-financial identifiers, such as username and password combinations.

Why is this website collecting traditional contact information?

Traditional contact information is collected for the following purposes:
  • For billing and customer service.
  • Account creation for domain registration.
  • For the purposes of website administration.
  • To personalize the webpage for the visitor on subsequent visits to the site.

How do we use Information?

We do not share, rent, sell, or otherwise make your personal information available to any individual, business, or third party. EncodeGarage and its trusted affiliates, independent contractors, and business partners may use personally identifiable information collected through our Web site to contact Users about products and services offered by EncodeGarage and such affiliates, independent contractors, and business partners and to enhance otherwise customers’ experiences with EncodeGarage and such affiliates, independent contractors, and business partners. EncodeGarage may also use information collected through our Web site for research regarding the effectiveness of the Web site and the marketing, advertising, and sales efforts of EncodeGarage, its trusted affiliates, independent contractors, and business partners, such as providing you with information about products that may be of interest to you or allowing you to take advantage of special partner programs or EncodeGarage specials. EncodeGarage may also use customer information to deliver system information or information about new or enhanced items to customers. We may disclose contact information with your permission when obtaining and posting testimonials. We will not otherwise disclose customer personal and account information unless we have reason to believe that doing so is necessary to identify, contact, or bring legal action against someone who may be causing harm or interfering with EncodeGarage, our customers, or others’ rights or property. We may provide information to regulatory authorities and law enforcement officials in compliance with relevant laws or where EncodeGarage has a good faith belief that such disclosure is required by law.

What if I think that you are not adhering to this statement?

Please notify us if you believe we are not treating your information in compliance with our privacy policies. If we have breached our privacy policy for any reason, we will remedy the problem as soon as you notify us.

Changes to our Privacy Policy

From time to time, we may change our Privacy Policy. We will post those changes on this page so that our customers will always be aware of what information we collect, how we use it, and under what circumstances we share the information with others.